Arundel Computers offers companies service contracts that are designed to meet the needs of your business. To ensure that you are getting the best contract to meet your computer needs, Arundel Computers offers a complimentary evaluation of your business.

   Our Service Contracts offer block time, reduced labor rates, waived trip fees, unlimited phone support, waived emergency rates, guarenteed response time, net 30 terms, and loaner equipment to be provided whne possible in unusual breakdown.

   Please contact our sales department at 410-766-0862 or email us at sales@arundelcomputers.com for further details.

   At the time of drop off a $65 estimate fee is required. Within 3-5 business days a technician will contact the customer with an estimate on repair. If the customer approves the estimate, and proposed work, the estimate fee will be applied to the cost of repairs, which is $65 per hour plus any parts needed. Any additional costs will be payable at time of pickup. Should you decide not to proceed with the repair, but purchase a new computer from Arundel Computers, then the $65 prepaid estimate fee will be applied to the cost of the new computer.

Estimate: $65

Hourly: $65

   At the time of drop off a $100 estimate fee is required. Within 7-10 business days a technician will contact the customer with an estimate on repair. If the customer approves the estimate, the estimate fee will be applied to the cost of repairs, which is $65 per hour plus any parts needed.

Estimate: $100

Hourly: $65

   At the time of drop off a $100 estimate fee is required. During the average lead time, typically 3-5 business days a technician will contact the customer with an estimate on repair. If the customer approves the estimate, and proposed work, the estimate fee will be applied to the cost of repairs, which is $65 per hour plus any parts needed.

Estimate: $100

Hourly: $65

   Arundel Computers would be happy to send a technician to your home or place of business. Our technicians can troubleshoot computer, network, or printer problems at your location. There is a $65 trip fee associated with this service (one trip fee per job). Labor for on-site service is $90/hr.

Trip Fee: $65

Labor Rate: $90

   Rush Services are available...Any estimate/service performed within the same day/24 hours IN-HOUSE-a flat $50 is added to the ticket. This does not guarantee completed repair if parts must be ordered.

   On Site Rush services are available as well and are defined as any appointment scheduled within 24 hours of reported call. An additional $75 an hour is added to the service ticket. Saturday/Sunday non contract network customers are charged $165 per hour.