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Upfront Estimate Fee: · $75 for all desktops and peripherals. · $100 for all notebooks/netbooks, printers, and monitors. · Upon approval, this fee is applied to the price of labor
In-House Bench Fees: $75 per hour-minimum one hour billing. Average lead time for estimate is 3-5 business days.
On-Site Calls: On-site calls are $150 for the first hour (beyond Baltimore metropolitan area, fee may vary) and $90 for every additional hour. Average on-site response for non contract customer is 3 business days.
Rush Services are available...Any estimate/service performed within the same day/24 hours IN-HOUSE—a flat $100 is added to the ticket. This does not guarantee complete repair if parts must be ordered.
On-Site Rush Services: Defined as any appointment scheduled within 48 hours of reported call. An additional $75 per hour is added to the service ticket. Saturday/Sunday non-contract network customers charge $165 hour.
In-House Service Warranty: 30 Day parts/labor warranty if determined to be related to the same issue. Beyond 30 days, warranty on parts must be handled with the manufacturer.
Per industry standards, we are not responsible for your loss of data, please back-up prior to arranging for service. Items serviced not picked up within 30 days will be recycled/refurbished/disposed solely at the discretion of Arundel Computers.
In the event of spyware, adware, virus’ or other malicious software, Try some of these sites first: · http://www.safer-networking.org/en/spybotsd/index.html · http://anti-spyware-review.toptenreviews.com/spyware-removal-tips.html
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